Your customers are the very reason that your business is going strong or staying afloat, they are the reason that you became a business owner, and they are your biggest fans. Your job is to keep them happy, and to keep them returning for years to come. Providing excellent customer service is over half of the battle; quality of your products and services is the second half. A large majority of people respond much better to businesses that retain excellent customer service, kind and helpful staff, and a decent reputation among the community. Your customers are your biggest and most reliable form of advertisement; personal experience and word of mouth go a very long way. By keeping the lines of communication open and welcoming, you will see a wonderful increase in business growth, customer growth, and buzz around your business.
With this being said, telephones and cellular phones are the most popular and widely used form of communication. Due to this, a business’ phone line can and will be the most trafficked line of communication by loyal customers and interested newcomers. However, long distance charges can cause an ugly resistance among customers, and discourage them from contacting your business. A business number, such as 0844 telephone numbers, can help to offset this cruel consequence of local numbers. They are low cost, and will be more likely to entice your customers to call for any questions, suggestions, or feedback on your products or services.
Since you can customize business numbers, they can be easily memorized. This is not only a benefit for existing customers, but for new potential customers that may spot your advertisements and may be interested in contacting you later on. They are able to quickly jot the number down, or commit it to memory. This alone will boost your customer response, giving your business the upwards growth it needs to thrive.
We must also not forget the amazing response a business can receive from new customers in general with these business numbers. If your business obtains such a widely known and trusted number, it can quickly attract those who may watch from a distance, but are hesitant to contact. A business number will provide your business with a professional appearance. This appearance in turn gives the customer peace of mind that your business can help them in choosing the proper product or service, while also providing them with excellent service.
Retention of customers can become a problem when a business moves its location, or has many different branches. If your business must change its local number, your business number will remain the same. This keeps your customers intact and unaffected while moving. Believe it or not, many sales and leads are generated over the phone; so if a customer attempts to call your disconnected local number, you could lose a possible lead. Keeping continuous contact is clearly very important, and is made possible with a lifelong business number that never expires.
Guest Article Courtesy – 0800numbershop.