How to Troubleshoot Possible Causes of a Slow Internet Connection


A slow internet connection is not something you should endure. If you are having issues with a poor connection, it may be due to a number of factors. Some of these issues are easy enough to troubleshoot, while others require moderate technical skills. Here are tips on how to resolve possible causes of slow internet speed.

Start with router settings 

The primary hardware responsible for your internet connection is the router. If the setting configuration is incorrect, it may slow down your internet. To ensure proper router configuration, refer to your internet provider’s recommendations. If you do make any changes, keep a record so that you can review and adjust these later on as needed.

Check for possible signal interference

Anything that interferes with your Wi-Fi connection can cause slow internet connection. The general rule of thumb is that the closer your device is to the router, the stronger the connection. As such, position your router closer to your device and away from sources of interference such as household appliances or a neighbor’s router.

Protect your device from malware

Malware and other malicious content coming from the internet can spread through your home network and infect your computer. These worms and malware create traffic without your knowledge; hence, slow down your internet speed. As much as possible, you need to check your devices routinely for malware and remove them promptly. Protect your computer with up-to-date anti-virus software to detect malware and prevent them from getting into your internet network. You can also consider using software specifically designed to speed up your browsing like

Check your computer for background programs

It is possible that applications and programs installed in your computer operate processes while hidden or minimized in the system tray. These background programs consume network resources and cause slow internet connection. Since these applications and programs are useful, you don’t necessarily have to delete them. Some examples of apps which run a background program are games and video apps. Whenever you troubleshoot your computer for a slow internet connection, begin by closing or disabling apps and programs running in the background.

Check all network hardware and devices

Perhaps a slow internet connection may be due to hardware or equipment issues. Part of your troubleshooting process includes assessing each hardware item and device for possible malfunction. If any of these have glitches, they will affect overall performance even if you can still make a stable internet connection. You can isolate the cause of the problem by switching cables or using multiple devices for testing to pinpoint the exact cause of the issue.

Contact your service provider

Ultimately, your internet connection depends on your internet service provider’s configuration. It is also possible for providers to install controls and filters which lower internet performance. If you have done all possible troubleshooting steps on your end and you still suffer from poor internet performance, your next course of action is to contact your provider and verify with them if certain changes were enforced causing your internet connection to slow down.